When Things Go Horribly Wrong

When Things Go Horribly Wrong

Everyone’s happy at the start of a project; our new clients are excited, we’re thrilled and life is looking pretty sweet.  Until it doesn’t. Until you hit a bump in the road and the smiles have been replaced by anxious, awkward grimaces.  This...
How to Say No – Without Feeling Bad

How to Say No – Without Feeling Bad

How do you say no when someone wants you to work for free? How do you do it without feeling guilty or mean-spirited or selfish ? I’m sure we’ve all been there: someone just wants what we have but doesn’t want to pay for it – they can come at it in...